Refund policy

At Zayira Traders, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Eligibility for Returns

Products may be eligible for return if:

  • The item received is damaged, defective, or incorrect.

  • The product is significantly different from its description.

  • The return request is submitted within 7 days of delivery.

  • The item is unused, unworn, and in its original condition with all tags, accessories, and packaging intact.

Non-Returnable Items

The following items may not be eligible for return or refund:

  • Products damaged due to misuse or improper handling.

  • Items returned without original packaging or accessories.

  • Personal care, beauty, or hygiene products that have been opened or used.

  • Products marked as non-returnable or final sale.

Return Process

To request a return, please contact our customer support team with:

  • Order number

  • Product details

  • Reason for return

  • Photos or videos (if the item is damaged or incorrect)

Our team will review the request and provide further instructions.

Refund Process

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds for prepaid orders will be processed to the original payment method.

  • Refund processing may take 5–10 business days depending on your bank or payment provider.

Cash on Delivery (COD) Orders

For COD orders, approved refunds will be processed through bank transfer, UPI, or any other mutually agreed refund method after verification.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. We may request supporting photos or videos to assist with the verification process.

Exchange Policy

Eligible products may be exchanged for the same item, subject to stock availability. Exchange requests must be submitted within the applicable return period.

Shipping Charges

Shipping charges paid during the original purchase are generally non-refundable unless the return is due to an error on our part, such as a damaged or incorrect product.

Contact Us

If you have any questions regarding returns, exchanges, or refunds, please contact us:

Zayira Traders
Email: support@zayiratraders.com
Phone: +91 XXXXXXXXXX

Policy Updates

Zayira Traders reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Any changes will be posted on this page.

Last Updated: June 2026