Privacy policy

At Lizy Pumps, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or purchase our products. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect the following information:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Order and Purchase History
Payment Transaction Information
Device Information
Browser Type and IP Address
Website Usage and Browsing Data

How We Use Your Information

Your information is used to:

Process and fulfill your orders
Deliver products to your preferred location
Provide customer support and respond to inquiries
Send order confirmations, shipping updates, and service notifications
Improve our products, website, and customer experience
Prevent fraudulent activities and maintain website security
Comply with legal and regulatory requirements
Send promotional offers and updates (only if you choose to receive them)

Payment Security

We prioritize the security of your transactions. Payments made through our website are processed using secure and trusted payment methods. We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Cookies

Our website uses cookies and similar technologies to:

Enhance your browsing experience
Remember your preferences
Improve website functionality
Analyze website traffic and performance

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

To provide our services efficiently, we may share limited information with trusted third-party providers, including:

Shipping and logistics partners
Payment service providers
Website analytics services
Technical support providers

These service providers are authorized to use your information only for the purpose of delivering their services.

Data Protection

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Your Rights

You have the right to:

Access your personal information
Request corrections or updates
Request deletion of your personal data (subject to applicable legal obligations)
Opt out of promotional communications at any time

To exercise any of these rights, please contact us using the details below.